YINOLIFE Shipping Policy
Free Shipping
All orders enjoy free shipping within the contiguous United States. Orders to outlying islands require prior contact before purchase.
Shipping Method
We select the most reliable shipping carrier for your order. Delivery dates/times generally cannot be specified unless arranged prior to ordering.
Processing Time
All orders are processed within 3-5 business days. During peak seasons, processing may take slightly longer.
Delivery Timeline
Most orders arrive within 7 days after shipment. Extreme weather or unforeseen circumstances may extend delivery up to 10 days.
Order Tracking
Tracking information will be available on our website within 3 business day after shipment.
Shipping Areas
We currently ship to the contiguous U.S. only (excluding outlying islands and territories).
Damaged Shipments
If your order arrives damaged, please contact support@yinolife.com within 7 business days with photos of the damaged items and packaging. We will assist with the carrier claim process.
Delivery Issues
For tracking information that hasn't updated in 10 business days, or other delivery concerns, please email support@yinolife.com.
Returns
Please refer to our separate Return & Refund Policy for detailed information.
Contact Us
For any shipping-related questions, please email support@yinolife.com.